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Lynn Pernezny's avatar

As someone who has had to make three trips to the ER in the last three weeks (very long story), your comment “humans work here” really struck home. Everyone I interacted with was kind, caring, and providing top notch care in tough conditions. Because I spent time on a stretcher in the hallway near the nurses station, I had a front row seat to the action. I saw and heard how staff hustled, how they advocated for their patients, how they rarely stopped moving. Yet, each time, my nurse and the doctors/PAs gave me their full attention. What hit me was that, every time I thanked them for whatever, whether it was pain meds-a huge thank you- or an extra pillow, they seemed taken aback by my gratitude. We clearly don’t give these people the recognition and respect they deserve.

Todd Carpenter's avatar

What a well written piece! As a peds ICU doc, I was often the next stop after the ED for patients and their families in these battles against the unexpected. Life is precious and very very unpredictable. So yes, fight like hell against the things we can prevent, because there are so many bad things that happen to good people that we can’t prevent. Thanks to both you and your husband for the work you do.

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